What is True Balance?
True Balance is a range of premium safety and support solutions designed to enhance stability, independence, and confidence in everyday spaces like bathrooms, bedrooms, and healthcare environments.
What products do you offer?
We offer a wide range of support systems including:
- Grab bars & safety rails
- Wall-mounted support rails
- Bedside support systems
- Foldable support rails
- Custom size solutions
Who are these products designed for?
Our products are ideal for:
- Elderly individuals
- People with limited mobility
- Patients in recovery or rehabilitation
- Hospitals, clinics, and care homes
- Anyone seeking additional safety support
What material are your products made of?
All True Balance products are made from high-quality stainless steel, ensuring durability, corrosion resistance, and long-term performance.
Are your products rust-proof?
Yes, our products are designed to be rust-resistant and suitable for humid environments, including bathrooms.
Do you offer custom sizes?
Yes, we provide custom size solutions tailored to your specific space and requirements.
Do you provide installation services?
Installation support may vary by location. Please contact us directly to check availability or for guidance on installation.
Are the products easy to install?
Yes, our products are designed for secure and straightforward installation, with mounting hardware provided.
Can these be used in both residential and commercial spaces?
Absolutely. Our solutions are suitable for:
- Homes
- Hospitals & clinics
- Hotels
- Senior living facilities
- Public restrooms
How much weight can the support rails handle?
Our products are engineered for high load-bearing capacity, but exact limits depend on installation and wall strength. Proper installation is essential for maximum safety.
Are the products safe for wet areas?
Yes, they are specifically designed for wet and slippery environments like bathrooms.
Do you offer bulk or institutional orders?
Yes, we support bulk orders for healthcare and institutional projects. Please contact us for pricing and customization.
How do I maintain the products?
Maintenance is simple:
- Clean with a soft cloth
- Use mild soap or non-abrasive cleaners
- Avoid harsh chemicals
Do your products come with a warranty?
Warranty details may vary by product. Please check product pages or contact us for specific information.
How can I place an order?
You can place an order through our website or contact our team directly for assistance with product selection and customization.
How can I contact True Balance?
- Website contact form
- Phone or email (as listed on the website)